Coppell TV Repair offers you the power supply board shown on the picture and used in Sanyo DP32649 and several other Sanyo LCD TV models.
The board you will receive will be a used one, possibly returned by another customer like you and subsequently serviced, upgraded and tested by Coppell TV Repair.
Once you receive it and have your TV up and running again you can send the old board back to us to get additional credit.
See the exchange conditions section below for additional details on the offer.
IMPORTANT: Before placing an order PLEASE make sure that the power supply board in your Sanyo DP32649 is the same as the one shown on the picture! TV manufacturers often make suffen changes in released models so it is completely possible that your TV may have a different board inside. If we know of such cases we will update the listing , but often times customers can find this before us...so be careful!
There are several different failures we have seen on this power supply and therefore several different symptoms of your Sanyo DP32649.
Also, often times the same behavior can be caused by different failures, so none of the below is actually a 100% reliable way to identify the power supply board as the main source of the problem.
With that in mind, your Sanyo DP32649 probably has a bad power supply if:
1) The TV is completely dead - no front LED in standby mode, no response to power on signal - be it on the bezel button or the remote. If you head a pop and TV stopped working while watching it that's more than likely indication the failure happened on the power supply board.
2) Standby LED is present (for models that have standby light) and changes color upon turning on the TV (or just comes on for models that do not have standby indication), but then comes off shortly after and TV returns to a stable switched off condition.
3) TV takes long time (multiple attempts) to turn on. This is a universal indicator for a bad power supply in pretty much all electronic devices.
WARRANTY AND WARRANTY RETURNS
60 days limited warranty covering parts and labor. If board needs to be returned customer is responsible for return S&H costs and CTVR is responsible for repairing, replacing or refunding the customer.
Return of functional boards or any other refund caused by customer and not CTVR is subject to return fee sufficient to cover CTVR's expenses related to the sale such as transaction fees and S&H costs.
Board must be packaged well and must arrive without physical damage or traces of tampering in order for any of the above warranty conditions to apply; return of physically damaged or tampered boards voids any warranty.
SHIPPING AND HANDING
Ships within 1 business days of placing an order via UPS (preferred) or USPS (backup option).
Once you receive the board and fix your TV you can return the old malfunctioning board to us for a $30 credit.
Please note we will only issue refund for boards in good physical condition and no traces of tampering. Missing components, torn components and any other types of physical defects will void conditions unless explicitly approved by us prior to the return.